Wednesday, July 28, 2010

Service beats price, say Aussie shoppers

Australian consumers are the world’s "biggest bargain hunters" according to research by NCR Corporation. [more ....]
by Inside Retailing Online on July 28, 2010

Tuesday, May 25, 2010

IBM Survey: Tech-Savvy Shoppers Setting The Pace For The Future; Retailers Must Follow Their Lead

Sydney, Australia - 24 May 2010: A new IBM (NYSE: IBM) survey of 2,599 Australian consumers, reveals that technology is giving shoppers a new source of power -- pushing retailers to engage them more directly via increased use of personalised promotions and offerings.

The study also revealed that while shoppers are showing increased demand for multiple technology channels, they want to use different technologies for different activities.

92 percent want to use websites to compare prices
76 percent want to use websites to access and print coupons
75 percent want to use mobile phones to find out where the nearest store is located
70 percent want to see what goods are in stock before going into the store
[More]

Monday, May 10, 2010

Gens X/Y, Rich Households Hike Private-Label Sales

By March 2010, Nielsen reports, store brands had a 17.3% share of dollar sales in the U.S. and a 21.9% share of units -- up 2.1 and 1.9 points, respectively, from 2007. [more]

Sarah Mahoney
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